Terms of sale

1. Purpose

These terms govern the purchase of products on this website, owned by [Nombre o razón social del titular], Tax ID [NIF/CIF], with registered address at [Dirección completa del titular].

2. Prices and payment

Prices are shown in euros and include VAT. Payment is made securely through the payment processor. Quantity discounts are applied automatically in the cart.

3. Buying process

You choose the product, design and size, add it to the cart and complete payment. You will receive an order confirmation by email.

4. Delivery

Delivery times are on the shipping page.

5. Withdrawal and guarantee

You have 14 days to withdraw (see returns) and the 3-year legal guarantee of conformity.

6. Complaints

You can contact us at support.cozypaws@gmail.com. You can also use the European online dispute resolution platform: ec.europa.eu/consumers/odr.